Microsoft recently changed the way to change account settings in Outlook 365/2016. However, most shared hosting users should have SSL/TLS disabled in their account settings. Here is how to do it.
- Open Outlook 2016
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Click File > Info > Account Settings > Account Settings
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Select the account you want to change and click Repair.
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Open Advanced options
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click Repair
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Open Incoming mail
- User name: Input your full email address
- Password: Input your own password
- Remember password: tick
- Server: mail.yourdomain.com
- Port:
- If using IMAP, port is 143
- If using POP3, port is 110
- Encryption method: None
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Require logon using Secured Password Authentication (SPA): Uncheck
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Click to open Outgoing mail
- Server: mail.yourdomain.com
- Port is 587
- Encryption method: None
- Tick My outgoing (SMTP) server requires authentication
- Select Use same settings as my incoming mail server
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Click Repair
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On next screen, click Done
- On next screen, Click Close
